Student Services Counselor

General Duties:

The Student Services Counselor will work as an advisor for students interested in enrolling in a technical college. Perform outreach to local agencies and schools to inform and educate about TCAT programs and processes. Guide students through the admissions, financial aid, and registration processes. Plan and carry out student related College events. Work collaboratively with staff and faculty to the benefits of our students.

Demonstrate abilities to be an effective team member.
Provide customer service to all prospective and enrolled students.
Actively support and participate in campus recruitment and retention efforts. This may include serving on committees.
Coordinate and organize TCAT events (TCAT Commencement Ceremonies, National Signing Day, Open Houses, SOAR, SkillsUSA, various Student Activities and other events as assigned).
Recruit students, conduct tours with prospective students or visiting groups.
Contact and communicate with guidance counselors, principals, superintendents, teachers and students in high school programs throughout the area served by the college in conjunction with the Tennessee Employment Security, Vocational Rehabilitation, SNAP, Veterans, WIOA, TAA, and other agencies who direct prospective students to the school. 
Maintain compliance with admission, registration, and financial aid rules and regulations.

Provide personal, group, and individual counseling and guidance.
 Must be willing to receive training in the latest office technology and procedures and be willing to engage in staff development activities as needed, including some overnight travel for various trainings.
Implement marketing and recruitment plans and materials for technical programs.
Regularly and proactively update and maintain social and traditional media outlets (Facebook, Instagram, Twitter, newspaper, radio).
Provide referral service for applicants and students to other agencies to meet individual, educational, emotional and physical needs, including disability services. 
Demonstrate a willingness to work extra hours as needed to cover College events.

Knowledge of Title IX policies and Disability Services. 
Other job-related duties as assigned.



Use of computer

Some driving

Normal standing, sitting, and walking

Flexible hours (evening) and travel as necessary

May require lifting up to 50 pounds

Bending, stooping and reaching

Ability to be mobile while interacting with prospective and current students on and off campus


A criminal/financial background check will be required for applicant selected. 

Submit application and resume at:



Application Deadline


Required Qualifications

Bachelor’s degree required, preferred degree in Business, Education, Marketing or Counseling from an accredited college or university.
Minimum of 3 years of experience working in a post-secondary institution preferred.
Applicant must have working knowledge of Microsoft Office. Banner knowledge preferred.
Experience working with web pages and all social media platforms.
Ability to communicate effectively with diverse audiences in verbal and written form.
Ability to represent the College and division professionally with internal and external constituents to further the purpose, values, and mission of the College.
Ability to relate to a diverse faculty, staff, and student population.

Salary Range

Commensurate with education and experience according to Tennessee Board of Regents guidelines. This is a full-time position with benefits, including health insurance, retirement, 401k, holidays, annual and sick leave.